Processing an order
Congratulations on your sale! Let’s get your order delivered to the Buyer.
- Check your order details from My shop –> Orders. Delivery information can be viewed by clicking on Details.
- Go to your closest delivery point (depending on the chosen courier) and formalize the parcel delivery at own cost using the delivery details shown under the order. Read more about how delivery works HERE.
- Once shipped, click on the ‘Item shipped‘ button in Yaga to notify the Buyer that the item is on its way. We also recommend forwarding the parcel tracking number to the Buyer via Yaga chat (‘Chat’ icon under the order).
- Once the Buyer has received the item and completed the order in Yaga, the money for the item along with delivery cost will be released to your Yaga wallet. This money can be used for future purchases in Yaga or paid out to bank account with a click of a button (Payout to bank account).
Have more questions? Reach out to our Support team at support@yaga.co.za.